Can I become a stockist?
Sure, get in touch and tell us who you are.
Can I contribute?
Yes. Please get in touch if you're curious.
Can I order more than one copy and get a discount?
Yes. We offer discounts for resellers or orders above 10 copies. Please tell us what you want.
When will my city guide arrive?
We collect our orders every day and ship from Germany or the Netherlands, depending on your address. European orders should arrive within about a week; international orders vary quite considerably and can take up to a month. If you are in a hurry, please get in touch and we'll see if we can speed things up a little. You can download this delivery times schedule (PDF) by Deutsche Post for more information.
I've been waiting and waiting and it's still not here.
Sometimes things just seem to dissapear. No worries. Get in touch and tell us your order number. We will send you a replacement copy free of charge.
Why is worldwide shipping included?
Shipping costs can vary a lot and calculating them in the right way is hard. That's why we decided to go the easy way and set a flat rate for shipping that will take our guides across the globe and allow us to give customers who's order dissappear (see above) a free replacement copy.
Who publishes Carl Goes city guides?
Carl Goes city guides are published by Studio Carl. A publishing company and creative agency based in the Netherlands.
We are full of plans. Currently we're working on guides for Oulu, Kassel, Leipzig and Wales. And there's a bi-annual magazine on the horizon. Also we're looking to expand our e-commerce activities.